Step by Step: Getting Started

Every Community Repair Group is unique, and yours will be too. It is always a good idea to experience an event first hand before setting up your own, to get some tips and see how others are doing it.

Your first step might be contacting your nearest CRN member or visiting another established community repair group in your area. You may choose to join an umbrella organisation such as Repair Café Foundation, The Restart Project, or another type of network that can support you in setting up your own group.

Here are our top tips for getting started:

Find volunteers

  • You may need help with publicity, finance/ fundraising, admin, but of course, you need people who can fix things!
  • You can get started with a very small team and trust that you will attract volunteers as you go along or you may want to establish your team first before you launch.
  • Try advertising for volunteers in a wide variety of places such as Facebook community groups, local papers and noticeboards, through your local council or word of mouth.

Find a venue

  • Consider a venue that is accessible for everyone – groups often use community centres, libraries, and cafés. Look around for a space that feels right and doesn’t cost much to use – cafés may appreciate you bringing them customers and let you have the space for free if you ask.
  • Make sure there is enough space to host your volunteers and people waiting to get items fixed. Good ventilation and space between people is now more important than ever so consider whether the venue can offer you these things.
  • A venue will need enough power sockets and good lighting. You may also want to look for a venue where you can prepare and offer refreshments for donations.

Fund your event

  • Work out the costs of running your event, including venue hire, advertising and insurance. To start with you will want to keep these costs to a minimum and may ask your volunteers to bring their own tools until you have enough funds to build up your kit.
  • Speak to other Community Repair Groups and visit our fundraising page to see if you can secure funding towards your set up costs.
  • Although Community Repair Group events are free, donations are accepted to help with the running costs. Consider where to situate your collection pot to make it easy to find for participants who want and are able to make a donation.

Advertise your event

  • Try different types of advertising to reach all parts of your community. Some of the people you want to reach may not have digital access so consider a range of mediums e.g. printed posters, local media and of course social media are a good start.
  • You may wish to publicise which items people can bring to repair.

Safety first

  • It’s recommended you get insurance. Get some advice from your nearest Community Repair Group, and get some tips on our insurance page. For example, Repair Café Wales has an umbrella insurance policy you might be eligible to use to get started.
  • Carry out a risk assessment for the venue and activities you’ll be doing. Again you can ask an existing Community Repair Group for a template or advice on how to do this.
  • Consider having house rules in place with a liability disclaimer for your volunteers and attendees. Make sure this is visible at events. You could even ask participants to sign a waiver form.

On the day

Of course, every event is unique, but you might have:

  • A volunteer welcoming attendees. Do you need more than one?
  • A waiting or queuing system. Could you give numbered tickets or list people on a whiteboard?
  • A waiting area. Could you provide refreshments?
  • Stations for your volunteer repairers. Will your repairers show attendees how to fix their items or guide them through carrying out the repair themselves?
  • A way to record items and the experience of attendees. Could you ask participants to fill in a form, a guest book or a screen? This can help with gathering valuable data on repair and also provide feedback on your events to help you develop them in the future.
  • An online booking system prior to the event (however this method may not be as inclusive).

You may want to photograph the event and the participants. This is a good way to capture the feel of the event and to help publicise the next one. Just remember to ask permission from anyone that appears in the photographs first!

a group of people

We can help!

Whether you're just starting a new repair group or you've been running events for a while, we're here to share our experiences and offer support. Simply get in touch with your nearest network member and let them know what you need.

a group of people
Photo: Manuela Romeo

Get involved in changing the system

Women repairing

We are involved in the global movement calling for The Right to Repair. The goal is to ensure that everyone has the right to fix the products they own. It aims to change regulations on how our devices are made in the first place, to make them easy and affordable to repair, as well as to expand our rights after purchase.